Lab discovery
Test labs are modelled separately from hospitals and doctors in the patient experience.
- Search and browse providers
- Book tests by date and time
- Optional request linking at booking
- Home
- Diagnostics
Diagnostics workflows
Every test you order, followed to a result
Self-booked tests, doctor-requested diagnostics, a constrained lab workspace, linked request synchronisation, and result delivery back to both the patient and the ordering clinician.
- Self-booked lab tests
- Doctor-requested diagnostics
- Result uploads and unread cues
Diagnostics modules
What this part of the platform actually does
Doctor-requested flows
Clinician-authored requests stay visible well beyond the appointment.
- Doctor-requested vs self-requested
- Coverage ratio and matched tests
- Book requested tests on iOS
Testlab role portal
Labs get a constrained workspace for handling work safely.
- Pending, in progress, done actions
- Restricted patient detail
- Offered tests and prices
Status synchronisation
Linked bookings advance the request lifecycle instead of drifting apart from it.
- Assigned through cancelled mapping
- Booking-level test name mapping
- My Tests classification integrity
Result delivery
Uploads are a real workflow, not a static attachment field.
- PDF or image result uploads
- Unread result indicators
- Viewed-state for patient and doctor
Notification loop
Diagnostics activity reaches the right people at the right moment.
- Patient result-ready updates
- Doctor notifications on changes
- Portal badges for new results
One lifecycle
A request has a state, and everyone sees the same one
The point of linking a booking to a request is that neither can silently fall out of step with the other.
Assigned
The request is matched to a lab and a booking, with coverage visible.
In progress
The lab has picked up the work; patient and doctor see the same status.
Completed
Results are uploaded, unread cues fire, and viewed-state is tracked.
Trace one test request with us
From the clinician ordering it to the patient opening the result — on real screens.